Privacy Policy

 

The privacy policy of personal data (hereinafter - the privacy policy) applies to all information about the user that can be obtained by the store located on the domain name WWW.ATHOME.GE During the use of the website, programs and products of the online store. 

1. Definition of terms 

1.1. The following terms are used in this Privacy Policy: 

1.1.1. "Administration of the store site (hereinafter - site administration)" - employees acting on behalf of athome LLC (JSC #) authorized to manage the site, who organize and (or) process personal data, as well as determine the purposes of personal data processing, Composition of personal data subject to processing, actions (operations) to be performed with personal data. 

1.1.2. "Personal data" - any information directly or indirectly related to a specific or identifiable natural person (subject of personal data). 

1.1.3. "Processing of personal data" - any action (operation) or combination of actions (operations) performed on personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing) of personal data, with or without the use of automation means. , removal, use, transfer (distribution, delivery, access), depersonalization, blocking, deletion, destruction. 

1.1.4. "Confidentiality of personal data" – a requirement necessary for fulfillment by the operator or another person having access to personal data, not to allow their distribution without the consent of the subject of personal data or the existence of another legal basis.

1.1.5. "User of the Internet store site (hereinafter - user)" - a person who has access to the site through the Internet and who uses the Internet store site.

1.1.6. "Cookies" — a small fragment of data sent by the web server and stored on the user's computer, which the web client or web browser sends to the web server every time it tries to open the corresponding site page in an HTTP request.

1.1.7. "IP-address" — a unique network address of a node connected to a computer network built according to the IP protocol.

2. General provisions

2.1. Using the website of the online store by the user means consent to this privacy policy and the terms of processing the user's personal data.

2.2. In case of disagreement with the terms of the privacy policy, the user must stop using the website of the online store.

2.3. The privacy policy applies only WWW.ATHOME.GE - Regarding the store site. The store does not control and is not responsible for third-party sites to which the user can go through the links on the website of the online store.

2.4. The site administration does not verify the accuracy of the personal data provided by the user of the store site.

3. Subject of Privacy Policy

3.1. According to the privacy policy, the administration of the online store is obliged not to disclose and ensure the mode of confidentiality of personal data that the user submits in response to the request of the administration of the site during registration on the site or when placing an order for the purchase of goods.

3.2. Personal data permitted for processing within the scope of this Privacy Policy shall be submitted by the User during the checkout of the goods or WWW.ATHOME.GE on the store's website Registration by filling out the registration form in the department, which contains the following information:

3.2.1. user's last name, first name;

3.2.2. User's contact phone number;

3.2.3. e-mail address (e-mail); 

3.2.4. address for delivery of goods;

3.2.5. User's place of residence.

3.2.6 User's personal number

3.3. The store protects the data that is transmitted automatically in the process of viewing advertising blocks and visiting pages on which a system statistical script ("pixel") is installed:

• IP address;

• information from cookies;

• information about the browser (or other program that accesses the display of advertising);

• access time;

• The address of the page on which the advertising block is placed;

• Referrer (previous page address).

3.3.1. Disabling cookies may result in the inability to access parts of the store site that require authentication.

3.3.2. The store collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, as well as to control the legality of financial payments.

3.4. Any other personal information not listed above (purchase history, used browsers and operating systems) is subject to reliable storage and non-distribution, except as provided in clauses 5.2 and 5.3 of this Privacy Policy.

4. PURPOSES OF COLLECTION OF USER'S PERSONAL INFORMATION

4.1. The site administration may use the user's personal data for the following purposes:

4.1.1. for identification of the user who is registered on the website of the online store in order to place an order and (or) conclude a contract for the purchase and sale of goods remotely WWW.ATHOME.GEfrom

4.1.2. To make the personalized resources of the store site available to the user.

4.1.3. to establish feedback with the user, including by sending messages, inquiries related to the use of the online store site, providing services, processing inquiries and statements sent by the user. 

4.1.4. To identify the user's location for security and fraud prevention purposes.

4.1.5. To verify the authenticity and completeness of the personal data provided by the user.

4.1.6. With the consent of the user to create an account with which purchases are made.

4.1.7. To provide the user of the store site with notifications about the status of the order.

4.1.8. To process and receive payments, verify taxes or tax credits, appeal payments, determine a customer's eligibility for a line of credit.

4.1.9. To provide the customer with effective technical support for the customer in case of problems related to the use of the store site.

4.1.10. To provide the customer, with his consent, with product updates, special offers, pricing information, newsletters and other communications on behalf of the store or store partners. 

4.1.11. to carry out advertising activities with the consent of the user.

4.1.12. To enable customers to access store partner sites and services to obtain products, updates and services.

5. Ways and terms of personal information processing

5.1 The processing of the user's personal data is carried out without any limitation, in any legal way, including without the use of personal data, automation of information systems or their use.

5.2 The user agrees that the site administration has the right to transfer personal data to third parties, namely courier services, postal organizations, electricity operators, in order to fulfill the user's order, which will be on the website of the online store (name), including the products.

5.3 The user's personal data will be transferred to the authorized bodies of the Government of Georgia, only in the manner established by the legislation of Georgia

5.4 In case of loss or disclosure of personal data, the site administration will inform the user about it

5.5 The site administration takes the necessary organizational and technical measures to protect users' personal information, in particular, against unauthorized or accidental access, destruction, modification, blocking and distribution, as well as against other illegal actions of third parties.

5.6 The site administration together with the user takes all necessary measures to avoid losses or other negative consequences associated with the loss or disclosure of personal data.

6. Obligations of the parties

6.1 The user is obliged to:

6.1.1. Provide information about personal data in order to use the site

6.1.2. When changing personal data, update or add information about it to the site.

6.2. The site administration is obliged to:

6.2.1. Use the information only for the purposes specified in Section 4 of this Privacy Policy.

6.2.2. to ensure that confidential information is kept secret, not to disclose it without the prior written permission of the user, as well as not to sell, exchange, publish

6.2.3. Take measures to protect the confidentiality of personal data

6.2.4. block personal data, if requested by the user or his legal representative, during the period of checking the subject's personal data, when any error or illegal activity is detected

7. Liability of the parties

7.1. The administration of the site, which does not fulfill its obligations, is responsible for the damage caused by the user, which is related to the misuse of personal data in accordance with the legislation of Georgia. 5.2., 5.3. and 7.2. This privacy policy.

7.2. In case of loss or disclosure of confidential information, the site administration is not responsible if this confidential information:

7.2.1. became public property until its loss or disclosure.

7.2.2. It was received from a third party before it was received by the site administration.

7.2.3. was announced with the consent of the user

8. Dispute Resolution

8.1. Regarding disputes arising from the relationship between the store and the site administration website, before going to court with a complaint, it is mandatory to submit a complaint in writing so that the dispute can be voluntarily settled between the parties.

8-2 Within 30 days after receiving the claim, the administration is obliged to consider this issue and inform the user of the result.

8.3. If an agreement is not reached, the dispute will be considered in accordance with the current legislation of Georgia.

8.4. The current legislation of Georgia applies to this privacy policy and the relationship between the user and the site administration.

9. Additional Terms

9.1. The site administration has the right to change this privacy policy without the consent of users.

9.2. The new privacy policy will come into effect from the moment it is placed on the website of the online store, unless otherwise provided by the new edition of the privacy policy.

9.3. Any suggestions or questions about the new privacy policy should be posted on the store's website

9.4. The current Privacy Policy will be posted on the Site 

Cart

close